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brad6 Profile
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Printer problems


I have a constipated printer. I have not used it for anything for a few months. I changed all the inks but it will not print. Very faint and does not respond to the various suggestion given in instructionbook. I think it must be dried up heads or something of that nature. Should I keep on trying to print until it gives in? Means a lot of wasted paper.
This is Epson Stylus CX5400
It will cost me $90 dollars to have my techie come to the house.


Suggestions most welcome.

Peg


Last edited by brad6, 8/2/2009, 2:45 pm
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Hiroshi66 Profile
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Re: Printer problems


Hi Peggy!

Hmm, how long have the ink cartridges been in your printer? Has it been a while since you changed them, or did you just open up the cartridges? I'm not sure if this would have anything to do with it, but I was thinking that since you haven't used your printer in a while, perhaps the ink in the cartridges have dried out, even though you haven't used them.
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brad6 Profile
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Re: Printer problems


Gregsaan,
Well I bought the ink some time ago. However, I only put them in about three weeks ago. You may be right and the ink is dried. I will check next time I go over to the store and ask them about length of time for ink to be OK. before opening. that would be less expensive than calling the tech.

Thank. Greg.

Peg
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nchristi Profile
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Re: Printer problems


I was reading about your specific printer model and it seems the clogged nozzle issue is a huge problem with that brand, and Epson's series of compatible models. So many have complaints that there was talk of a class action lawsuit. Reading the experiences of a number of them, they had to get replacement machines from Epson (sometimes a refurbished one). I didn't come across an effective solution other than replacement.

My printer is not the same brand as yours, Peg. I noticed that your type has refillable cartridges. I'm not sure if the heads are built into the machine or into the cartridges themselves. On my printer, the ink nozzle heads are on the ink cartridges. I had a similar problem in that I didn't use my printer for several months and when I did, it had streaks, light color, and no yellow at all. I did all the troubleshooting techniques; my computer guru showed me how to clean the cartridge heads with water. It worked for about 2 sheets of paper. I repeated the process probably 5-6 times—all with the same unsatisfactory result. The only solution was to purchase new cartridges—one black ink, the other color. The price was $29 for one black cartridge; $32 for one color cartridge! And this was at Staples, so it wasn't the most expensive source.

Printers are very cheap these days since the companies discovered a new profit model some time back. The profit model they went to was to charge practically nothing for the printer (one-time purchase) but significantly increase the price of the ink or toner cartridges (substantial and continuing profit). For $90 you can probably buy yourself a new printer. I got mine for practically nothing on a rebate deal, but to change the cartridges is a minimum of $60, more or less.

I learned my lesson. Since then I use my printer at least a couple times per week, making sure I utilize the colors and not just printing black text.

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brad6 Profile
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Re: Printer problems


Hi nchristi,
thanks for info. I was wondering about getting a new printer. I shop at a Staples store myself. Some time ago a friend said she uses a laser printer. I did not ask questions but I wondered about getting one. Don't know anything of the pros and cons. I assumed it did not need ink. I may be wrong.

I shall go and have a look around this week.

Peg
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nchristi Profile
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Re: Printer problems


Here's an overly simplistic explanation of how Laser printers work, but you get the idea of the general principle.

The laser beam does not mysteriously burn text and images onto a sheet of paper. Instead, cartridges that contain different colored powders are used within the printer (black, cyan, magenta, and yellow). The laser invisibly 'draws' the letters and images on the paper and because of negative and positive charges the toner powder will stick and fuse to the appropriate parts of the paper and not to others. It's sort of like an example I found: If you take a soda can and paint something on it with glue, then roll the can in flour, the flour sticks only to the parts you painted with glue. That's the general idea on how laser printers work.

Laser printers are more expensive than inkjet printers. The cartridges are also much more expensive. But they last longer, several thousand pages and usually the print and images have a more professional look to them. In doing a quick check on a desktop HP laser printer (only an example), the laser cartridges ranged in price from $92 (black) to a range of about $108-$120 (for each of the three necessary colors).

Here's a useful link on desktop printers. It will probably make your shopping and decision-making easier.
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brad6 Profile
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Re: Printer problems


nchristi,
You are so kind and I really appreciate you searching this for me. I think I will probably get a very basic printer and stay with ink. I don't print a lot of stuff. It's mostly when I need copies or want to do a photo.
Anyway I am going to read that website you sent and then I will have some idea of what to look for when I go to Staples.

I'll just have to print something once a week to keep the printer happy.

Thanks again.:-)

Peg
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Hiroshi66 Profile
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Re: Printer problems


I agree, I think the best thing to do with an inkjet printer is to use it at least once a week. I used to have an inkjet printer (I think it was a Hewlett-Packard brand), but there was a period in time where I didn't use it for about two or three months. When I tried to print something out after that, it did print out the entire document, but everything was in faint magenta streaks! After a few weeks, some other problems started arising with the printer. Whenever I would print something, I would always end up getting a paper jam -- even when I tried taking out the paper and checking the insides of the printer to make sure nothing inside was causing the paper jam.

But yeah, toners sure are expensive! Especially the color toners for the laser printers. But I guess it's because the laser printer toners last longer. It's interesting to see how the laser jet printers work.

Right now, I still own an inkjet printer, but I don't really use it too often. Just here and there to print a document or an article. But, in order to not make the same mistake I made with my previous printer, I found a button on my printer called 'Print Test Page'. If I press it, it just prints one 'test' page that utilizes both the black and color cartridges -- it prints out an array of all the different colors that are available. It's pretty fast, too.

Hope you can find a good printer, Peg! Let us know how it goes. emoticon
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brad6 Profile
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Re: Printer problems


Update on the printer problem. Thanks for all your information which I took to heart.
I also talked with good friend on east coast and he gave similar advice. I finally bought a new HP Deskjob printer through Amazon. It was around $70.00 with al the necessary cables etc.

I have yet to put it into use as I have eye problems and unable to read the manual. Said friend has sent very large type instruction which I have installed. When I am able to see what I am doing I will get to work and install the new printer.
thanks for all interest and advice .Nchristi and Hiroshi.

Peg.
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Hiroshi66 Profile
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Re: Printer problems


Peg-san, you're welcome! emoticon I'm glad you were able to purchase a new printer. I also use a Hewlett-Packard (HP) printer, and so far it's been working quite well. Glad to hear that your friend sent you a copy of the large-type instructions, and hopefully you'll be able to have your new printer up and running soon! Let us know how it turns out. emoticon
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